What Should You Ask Your Website Designer?

Thinking about getting a new website for your business? Whether you’re just starting to explore your options or already know the basics, it’s important to find a web design company that can bring your vision to life.

Why Experience Matters

We’ve been designing custom-built websites for 15 years. Over that time, we’ve worked on a variety of projects — from small, 2-3 page startup sites to large-scale rebranding and complex websites for multinational companies.

No matter the scope of the project, the process always starts with a solid foundation, accurate proofing, and clear communication.

Our goal is to create a website that not only represents your business but helps sell your product or service effectively. We build websites that stand out — websites others want to copy!

Key Questions to Ask a Web Design Company

When looking for the right web design company, ask these important questions.

1. How Long Have You Been Designing Websites?

Experience matters. You want a company that understands both the process and how to create visually appealing websites.

It’s important to choose a company with experience across different industries. Their knowledge can help avoid potential pitfalls in your own project. A designer with experience can suggest the best placements for lead forms, know how to capture attention quickly, and use past data to drive success for your business.

Check out their web design portfolio or ask for examples of past work. Can they provide 5-star web design reviews or connect you with clients who can share their experiences?

2. Do Any of Your Websites Rank on Page One of Search Engines?

This is crucial! What’s the point of building a website no one will see? Ideally, you want your website on the first page of Google.

SEO (Search Engine Optimization) plays a key role in how your site performs once it’s live. Ask the design company how they approach SEO. Do they use Google Search Console? Are they relying solely on paid ads, or do they have a long-term strategy for organic growth?

3. How Do You Design Websites? What’s the Process?

We believe in bespoke, custom web design. We don’t use templates or reuse designs — every website we create is tailored to the business it represents.

The design process begins with a basic layout of your homepage. We’ll work with you through revisions until everything is just right. Once you approve, we’ll build and launch the site.

4. Is Mobile Responsiveness Included? Is There an Extra Cost?

We design mobile-responsive websites as part of our standard service. No extra costs here! A well-designed site should work across all devices. Additionally, we include Google Business setup, Google Analytics, and mobile optimization as standard.

Our goal is to make the process simple and stress-free. We want you to love your new website, and we’ll ensure it’s a tool that drives your business forward.

How to Avoid Website Scams

There are a few red flags to watch for when selecting a website design company. Many companies operate exclusively online to keep web design affordable, but that doesn’t mean you should compromise on service or results.

5. What’s Their Web Design Process?

A solid web design company should have a clear process. Ask if they can show examples of layouts and how they compare to the final product. We offer a pixel-perfect design — meaning what you approve in the layout is exactly what you’ll get in the final website.

Avoid companies that use cheap, cookie-cutter templates. A custom-designed website will give your business the unique identity it deserves.

6. Who Owns the Website?

This is a critical point. You might assume that after paying for your website, you own it. However, some companies retain ownership over the website’s framework.

Make sure you ask upfront: “Do I own the website once it’s complete?”

If you’re unhappy with the service or decide to sell the business, you need to know that you can take the website with you. Ensure that the company is transparent and willing to assist if you ever need to transfer or update the website.

Why Alta Image Web Design?

At Alta Image Web Design, we make the process simple and straightforward. From concept to content creation, design revisions, and final launch, we guide you through every step. Our goal is to ensure that you enjoy the process of getting your business online, and that you’re left with a stunning website that drives results.

If you have any questions about web design, give us a call at 1300 84 21 25. We’ll make sure your business gets the website it deserves.