FREQUENTLY ASKED WEB DESIGN QUESTIONS

A great question to ask is “Why do I need a website for my business?” This will help give you some answers related to the type of website you need and also what you would like to gain from your website once you’re online. A lot of new business owners just assume they need a website because it’s become an integral part of every business.

While you don’t want to lose ground to your competition who is online, you also need to think about what your customers want from your business online? As an example, a local lawn mowing business would likely need to provide information like;

How to get in touch.
Areas they service
Pricelist
Services Offered
Gallery of past work.

Then there’s some optional extras a website can take care of to give customers some extra help and even reduce your workload!

A website could offer customers a quote option that they can fill in and organise a call out. These kind of extra details are especially useful when some users are looking for your business outside of normal working hours.

A website done right can be a silent salesperson, 24/7 outlet to the world advertising your goods and services. People can search for your business 24/7 and unlike a local paper advert or a television spot, a website is always available at the exact point in time when someone is looking for your business.

Don’t miss out on new customers, leads, sales and improving your business, whatever your needs we can style and shape a website to move your business forward.

Every website and business we work with is different. You’ll have no doubt an idea on what you need. How your web design should look and your customer base. We work with you and ask the right questions to get an idea of how we can best meet these needs. We then craft a new website design and review the proofs with you online, so we can make sure the site looks and functions the way we need it to for your specific business. Once you approve your design we get to work converting this into a live site ready to launch and get you online.

Simply put – No! We only charge a yearly hosting management and support fee. This includes the renewal of email accounts, website hosting account and provides access to email support. We can even take care of your domain name renewal if you’d like us to – let us know and we can help every step of the way. It is important to ask the ongoing costs when looking for a new website for your business. Some companies will want to charge for support separately. Check this out before you go ahead.

We supply a full written proposal including the key elements for design and development in simple to read, plain english. This quote includes build time, full costing and the main details of the design and development. Read more here on How much it costs to build a website. It should allow you to easily compare our service levels and inclusions. We also advertise on our website our most popular fixed price web design packages so you can get an idea before you engage us as to what certain types of websites would cost. We cater for all businesses from small start up ventures through to larger corporate sites. If you’d like a free quote feel free to get in touch or read some more information here on how much it costs to get a website designed for your business.

The cost of building a website design can vary significantly depending on several factors, including the complexity of the design, the features and functionalities required, the size of your website, the level of customisation, and the expertise of the web design agency or professional you choose to work with. Here are some key elements that can influence the cost:

  1. Design Complexity: The complexity of the website design plays a significant role in determining the cost. A simple and straightforward design with minimal customization will generally be less expensive than a highly intricate and unique design that requires extensive custom graphics and animations.
  2. Functionality and Features: The inclusion of specific functionalities and features in your website design can impact the cost. For example, if you require e-commerce capabilities, a content management system (CMS), user registration, or integration with third-party systems, the complexity and development time will increase, thus affecting the overall cost.
  3. Customization and Branding: If you have specific branding requirements or want a highly customized design that aligns with your brand identity, it may involve additional design work and customization. This level of customization can add to the overall cost of the project.
  4. Content Creation and Migration: If you need assistance with content creation, copywriting, or migrating existing content to the new website this can all add time. However in some instances having content ready to go is an advantage as it saves time getting to the design stage and can reflect in a lower cost quote as you will be seen as ‘ready to progress’ to design stage from the outset.
  5. Responsive Design and Mobile Optimization: In today’s mobile-driven world, it is essential to have a responsive website design that adapts to different screen sizes and devices. Implementing responsive design and ensuring mobile optimization may involve additional development work and can impact the cost. Luckily at alta image web design we consider Mobile Responsive Web Design as a standard so don’t charge any extra!
  6. Maintenance and Support: Consider ongoing maintenance and support costs beyond the initial website design. This includes regular updates, security monitoring, hosting, and technical support. We offer ongoing maintenance packages, which can be an additional cost to consider.

It is important to note that website design costs can vary greatly depending on the expertise and reputation of the web design agency and not all quotes are ‘like for like’.

Remember, building a website is an investment in your business and should be seen as a long-term asset that can contribute to the growth and success of your business. It is worth allocating a reasonable budget to ensure that your website design meets your requirements, reflects your brand identity, and provides a positive user experience.

Redesigns are something that require extra consideration. We can take your content and completely revamp the look if that’s what’s required. If you have a website that’s not performing we analyse using real time data and make you capitalise on your online presence. We even take old broken websites and relaunch them with brand new CMS based systems. This will also include mobile responsive designs. We can also install lead capturing installations and so much more. If you’ve got an existing website and need it producing real results then get in touch today. We’ll help you get the most out of your online presence.

We work from anything you have! Thoughts and ideas on sketches, references to similar stylings of logos and branding, anything you have as a jumping in point we can work with and we design, revise and tailor to suit until you’re 100% in love with your final logo and branding design.

Of course if you have no idea what you want we can work with that too! We’ll come up with numerous designs to give you a real depth of choice and keep working on the designs until we’ve got something that speaks to your brand styling and message you have in mind.

We supply details and helpsheets on the CMS system once the site build is complete. You can then request support via email and we will help you get accustomed to the CMS system to ensure that you get the most use out of it for your business online. Additional change requests will be charged accordingly. While the CMS system is there to assist and help you manage minor amendments to your website major changes to design or styling or outside of the CMS use will be invoiced for additional services.

Let us know! We’ll look through and benchmark your competitions website. Looking at what they’re doing online will help us see what you need to be doing to compete. We can assess what their positives and negatives are. How does their design styling generate new leads? Everything we find we can use to work on a brand new website for your own company that will put you over and above the competition online. Everyday they’re sitting above you online is another day new customers are going to them and not you. Stop losing customers and start gaining back your market share by using all the options available online.

Once a website is completed and built we take a final copy of the website for offline storage. Your website hosting account will automatically backup the site every 24 hours for extra security. With all sites we can supply on request, a backup for you. This will enable you to keep your own website backup for data integrity and your own peace of mind. We have our own server storage facility, however – as per our terms and conditions – you are solely responsible for keeping a current and up to date backup of your own website and emails.

For more details on how to backup your website or if you require assistance then feel free to get in touch so we can help.

Depending on how long between maintenance requests will determine how much is needed, what is needed and how long or complex it will take. It’s usually more cost effective to have regular maintenance once every 6-12 months to keep on top of things. We’ll offer a free quote if required, just call and ask or send us an email and we’ll look after you and your website. We’re here to make sure that keeping your website maintained and running is cost effective and efficient, so if you need more information on how much website maintenance costs, get in touch!

Completing routine maintenance on your website makes sure you stay up to date with the latest security protocols and helps prevent attacks on your website. The cost of maintenance is a fraction of the cost of restoration, and much like servicing your car – it’ll make sure you get the most out of the engine over the longer term.

You can always have a go! We encourage people doing their own SEO research as it helps them make data driven business decisions. We always share our knowledge and findings so each business owner can make the most informed decisions as well. The only concern with performing your own SEO is falling into SEO traps, not all SEO is equal and some things you may attempt to try and gain a few positions may end up costing you. Keyword stuffing, negative article rank linking, low quality backlinks and more are all ways to get the major search engines throwing your site into oblivion! SEO done right can be the best thing to get onto page one of major search engines. Done wrong and it can be a headache you don’t need!

We start from $120+gst for 2 hours per week with no lock in contracts. Depending on how much there is we can do on the site and how quickly you want to achieve results will vary. We offer a completely free SEO report without obligation. This isn’t automated or created by some internet robot. One of our SEO experts will run through your website, rate and rank it using toolkits we have this side and share their findings. This way you can see where you’re sitting rank wise and what we’d be looking at to get you climbing up the listing to page one.

Certainly, we can add these in at the design stage ready for the build or you can upload them once the sites completed using the content management system.

Not long usually – with most sites we can pick off some key points within days that we can address quickly for an initial boost. Depending on the amount of competition on the keywords and phrases you’re looking for can determine how much time and what’s needed in terms of SEO and on page technical SEO to get you flying up the search engine results pages.

It really depends on the keywords, competition spend and your website design as a wide range of factors come into play. We can advise prior to you going ahead a guide budget. Remember though – unlike advertising in newspapers or radio and tv – you only pay when someone clicks on your ad and engages with your website – making it one of the best forms of advertising around.

Put simply – these are campaigns where you pay for a position – so for instance in Google it would be paying for the top spot on the first page! So if you were a Roofing company we’d buy up terms in your local area such as ‘Roof Restoration companies near me’ so you appear front and centre!

For something that’s creatively crafted to suit your business we charge from $300+gst for simple logo design. This includes complete brand vision for your new logo and all assets for both web and print formats. Give us a call today to discuss and see how we can help you launch your business branding and stand out from the crowd.

Put simply – this is the start of your brand! Wether you start out with the intention of growing into a big business or not, a logo is a pivotal point for any business. It separates you from the small ‘one man band’ type operators – who are usually seen as low cost, low quality and setup overnight. Having a logo and brand established shows from the outset you mean serious business and sets the benchmark! It’s also the starting point of your overall design, right through from website designs, flyers, brochures, marketing materials and even sign writing.

Once your website is designed, built and launched there are some ongoing maintenance routines you may require. Much like a car being serviced a website will need attention from time to time. One example of website maintenance is your websites content management system (the engine of your website). This can require maintenance and upgrades from time to time as technology moves along to ensure that (in the same way your computers operating system or phone runs updates from time to time), your website stays up to date, current and secure. If you’d like your websites content management system updated or serviced at any point to avoid any issues simply get in touch with us and we’ll review and provide a fixed price quote to ensure your website is running on the latest infrastructure.

Yearly maintenance, much like your car servicing, is a great way to ensure you keep your website up and running and free from errors or downtime.

Alta Image Web Design
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Based on 37 reviews
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Thanks for reaching out

Wether you’re looking for a new website design, a website redesign or some digital marketing help – we’re looking forward to hearing more about your business and how we can be a part of helping you succeed online.

We’ll be in touch shortly – if you can kindly keep an eye on your emails over the next 24 hours as you’ll receive a quick response from us and we’ll make sure that you’re well looked after.

If you don’t want to leave your details – feel free to
Call us on 1300 84 21 25

Thanks again for reaching out!

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Thanks for getting on board!

We’re looking forward to getting you started with us on your new project.

We’ll be in touch shortly to send you all the details and have a quick chat to make sure you’re well looked after.

Just keep an eye on your emails in the next 24 hours to receive your welcome pack and thanks for choosing us to partner with!
Call us on 1300 84 21 25

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Thanks for reaching out to us!

Complete the form here with your contact details and we’ll send over a complete scope and proposal for the Bespoke Pack.

Just make sure to check your junk/spam email folders in the next 24 hours to make sure you don’t miss any information from us.

If you’d like a free, no obligation chat you can always
Call us on 1300 84 21 25

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Thanks for reaching out to us!

Complete the form here with your contact details and we’ll send over a complete scope and proposal for the Pro Package.

Just make sure to check your junk/spam email folders in the next 24 hours to make sure you don’t miss any information from us.

If you’d like a free, no obligation chat you can always
Call us on 1300 84 21 25

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Thanks for reaching out to us!

Complete the form here with your contact details and we’ll send over a complete scope and proposal for the Fast Starter Package.

Just make sure to check your junk/spam email folders in the next 24 hours to make sure you don’t miss any information from us.

If you’d like a free, no obligation chat you can always
Call us on 1300 84 21 25

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Thanks for reaching out to us!

Complete the form here with your contact details and we’ll send over a complete scope and proposal for the Starter Plus Package.

Just make sure to check your junk/spam email folders in the next 24 hours to make sure you don’t miss any information from us.

If you’d like a free, no obligation chat you can always
Call us on 1300 84 21 25

icon showing Australian based website designer - alta image web design Melbourne
AUSTRALIAN OWNED AND OPERATED
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5 STAR GOOGLE REVIEW RATED
15 years designing websites icon
+15 YEARS IN BUSINESS
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AUSTRALIA WIDE SERVICE & SUPPORT

Thanks for reaching out to us!

Complete the form here with your contact details and we’ll send over a complete scope and proposal for the New Starter Package.

Just make sure to check your junk/spam email folders in the next 24 hours to make sure you don’t miss any information from us.

If you’d like a free, no obligation chat you can always
Call us on 1300 84 21 25